Hid Global Network & Wireless Cards Drivers
HID Global’s multi-technology smart card is the perfect solution for environments where multiple legacy reader technologies are in place and the move to advanced, more secure technology is desired. This versatile smart card, interoperable with all iCLASS, iCLASS SE® and Prox readers, facilitates the move to more secure access control. HID Global is a trusted resource in physical access, network security, location services and other security applications across many industries.
See telephone numbers below for HID Partners and Direct Integrators to reach HID technical support by language, product and region.
Note: If you need to initiate an RMA or for pricing, order placement, changes, expedites, order status, or general part number inquiries, please contact Customer Service.
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Hid Global Network & Wireless Cards Drivers
Note: For sample products or questions about product features and differences for making purchasing decisions, please contact your sales representative.
| Country / Region | Products | Hours | Language/s | Contact Information |
|---|---|---|---|---|
| North America (US and Canada) Central Time | ||||
| Card Readers, Credentials, Mobile Access | 07:00 – 18:00 | English | +1 866 607 7339 +1 949 732 2383 | |
| FARGO Printers/Asure ID, EasyLobby, Network Controllers | ||||
| pivCLASS | 08:00 – 18:00 | English | +1 866 607 7339, option 5 +1 949 732 2383 | |
| ActivID® Authentication Server, ActivID® Appliance, ActivID® AAA, ActivID® CMS, ActivID® BMS, ActivID ActivClient®, ActivID® Validation products, HID Approve™, Tokens, HID PIV IDMS, HID Authentication Service and HID Risk Management Solution | 08:00 – 19:00 | English | +1 800 670 6892 | |
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 11:00 – 19:00 | English | +1 800 776 3414 | |
| Crossmatch: LSCAN 1000, 500, Guardian 200 & 300, Patrol, SEEK Avenger, Sentry, Verifier LSMS, MOBS, WEBS, ArcID, and Integrale | 07:00 – 18:00 | English | +1 866 276 7761, option 1 | |
| DigitalPersona SSO Software (IAMS) | 07:00 – 18:00 | English | +1 866 276 7761, option 3 | |
| TRISM | 07:00 – 19:00 | English | +1 512 776 9950, option 2 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
| Mexico / Central and South America Central Time† and Atlantic Time‡ | ||||
| Card Readers, Credentials, FARGO Printers/Asure ID, EasyLobby, Network Controllers, Mobile Access | 08:00 – 17:00 | Spanish† | +52 55 9171 1108 | |
| Portuguese‡ | +55 11 9726 19255 +55 11 9858 30012 | |||
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 11:00 – 19:00 US Central Time | English | +1 800 776 3414 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
| Europe, Middle-East, and Africa UK Time and CET Time | ||||
| Card Readers, Credentials, FARGO Printers/Asure ID, EasyLobby, Network Controllers, Mobile Access | 08:30 – 17:30 (17:00 Friday) UK time | English, Spanish | +44 (0) 1440 711 822 | |
| ActivID® Authentication Server, ActivID® Appliance, ActivID® AAA, ActivID® CMS, ActivID® BMS, ActivID ActivClient®, ActivID® Validation products, HID Approve™, Tokens, HID PIV IDMS, HID Authentication Service and HID Risk Management Solution | 09:00 – 17:00 CET or per contract | French, English, Spanish | +33 1 74 18 17 70 | |
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 02:00 - 18:00 | English | +1 800 776 3414 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
| Asia Pacific Hong Kong Time | ||||
| Card Readers, Credentials, FARGO Printers/Asure ID, EasyLobby, Network Controllers, Mobile Access | 09:00 – 18:00 Hong Kong/Beijing Time | English, Cantonese, Mandarin | +852 3160 9833 (Hong Kong) | |
| 09:00 – 18:00 Hong Kong/Beijing Time | Cantonese, Mandarin | +86 755 8835 3187 (China) | ||
| 09:00 – 18:00 India Standard Time | English | +91 8042561200 (India) | ||
| 09:00 – 18:00 Japan Time | English, Japanese | +81 45 287 0752 (Japan) | ||
| 09:00 – 17:30 Melbourne Time | English | +61 3 9847 6850 (Australia) | ||
| ActivID® Authentication Server, ActivID® Appliance, ActivID® AAA, ActivID® CMS, ActivID® BMS, ActivID ActivClient®, ActivID® Validation products, HID Approve™, Tokens, HID PIV IDMS, HID Authentication Service and HID Risk Management Solution | 09:00 – 18:00 Hong Kong Time | English | +852 3160 9873 +61 3 9111 2319 (Australia) | |
| HID SAFE Enterprise, HID SAFE Visitor Manager, HID SAFE Analytics, HID WorkforceID | 01:00 - 09:00 | English | +1 800 776 3414 | |
| HID Location Services & HID Condition Monitoring | 08:00 – 17:00 | English | +1 866 777 7210 | |
| RFID Tags | Contact your sales representative. | |||
Business hours for all offices are Monday through Friday.